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Can I cancel or change my order?

Once your order is placed, we do our best to prepare it for shipment immediately. In most cases, we can’t change or cancel your order, but contact us at and we’ll do our best to help.


How will I know if LODIS received my order?

Once you place an order, you’ll receive a confirmation number and a confirmation email to confirm your order is being processed. If you don’t receive a confirmation email within 24 hours, contact us at


What do I do if I have a question about my order?

Ask away. Contact us at contact us at


Can I order or ship LODIS products outside of the United States?

Yes absolutely, our website will offer you options to select your delivery address within North America or to a desired region at the time of completing your sales order.


What forms of payment do you accept?

We accept Visa, Mastercard, American Express and PayPal as payment options. For questions about payments, please contact us at